So in Laura Pasqunin’s most excellent reflections on the OLC Emerging Technologies conference, she pointed out how some people had cast doubt on my favorite part of the conference: Teacher Tank. I expressed my disagreement with that, and she asked for input. My comment turned into a book, so I decided to turn it into a blog post.

First of all let me say – I realize that Teacher Tank will most likely never happen again, because it will probably chase sponsors away. Which is disappointing, but also part of the problem. The vendors have too often controlled a one-way conversation at conferences. They position themselves as the main financial support for the conferences and then people don’t want to criticize them for fear of killing the conference (I could write a series of long posts about what I was told I could and couldn’t say at conferences by vendors, how they cut-off my microphone so I couldn’t ask questions in online sessions, how they have said to rooms full of people that feedback was not allowed, etc). So it was a gutsy move to have the tank in the first place, but I get why it will probably never happen again. Doing it in another format would probably just not produce the same effect.

I will also say that I know several good vendors and start-ups that are not like the others. Unfortunately, there is noticeable “standard” type of vendor that we see dominating conferences, and those are the ones that I have concerns about.

Personally, I think that commentary and entertainment are two massive values for a conference that most are usually missing for the most part. So many conferences would be more interesting to me if they provided more commentary and even a little entertainment. Don’t get me started on the “cutesy motivational speakers as keynotes” or the “light snacks for dinner and a bunch of tables” forms of “entertainment.” We need actual entertainment sessions to prove a mental break from the sessions from time to time. We also need actual commentary from experts (in addition to thought-provoking keynotes and informative sessions) as well as mote avenues for public commentary by conference attendees.

From the audience perspective, here is the big value that I saw happening over and over again at Teacher Tank:

  • Vendor says some unfounded educational urban legend (“students love to learn with video”)
  • Half of audience nods in agreement
  • Judge pushes back against legend (“like hell they like to learn with video”)
  • Same half of audience looks shocked
  • Judge explains why the legend was wrong (“they like entertainment, but they learn little, etc”)
  • Same half of audience has an obvious light bulb moment and starts nodding again
  • Educational Urban Legend busted for many people.

That happened a lot of times for a lot of people in the audience at Teacher Tank. Huge value if you ask me.

The thing I am most disappointed in is the reaction from some of the vendors to Teacher Tank. Most of the feedback was constructive, a lot of it was positive, and some of it was negative. But it was a MASSIVE amount of feedback they got – more so than they will probably ever get from any one event. All for free, and very little of it from people that are just telling them what they want to hear. A ton of honest feedback. But now some are upset about the tank, saying things like it perpetrated “myths” about start-ups, and so on. Very disappointing.

Look, if you are a start-ups and you want to win me back, then learn to listen, research, and improve based on the feedback… rather than claiming the image I have of start-ups is mythical (while responding in a way that proves they aren’t myths :) ). Prove that you are not thin-skinned and come back to conferences that have criticized you. Maybe even turn your one-way hype session presentation into a Teacher Tank format. Why should conference organizers have to be the ones facilitating valuable honest feedback for you? I have heard about the focus groups and customer research you do – interesting results, but no where near as critical as you would get in the tank.

People always ask me to get involved in conferences more behind the scenes, and I am usually very hesitant. So many conferences today are somewhat dominated by vendors that are controlling one-way conversations (next time you are at a booth and they ask you “what do you think?”, try being honest and see how well that goes 905 of the time). To push back against that means losing sponsors and killing the conference – so I understand why conferences are like that. I don’t blame them. The Teacher Tank and the #et4snark tag were a breath of fresh air in the conference space. Most of my ideas for conferences are along those lines, and usually don’t fit in. I mean, I brought a “buzzword buzzer” to my own session and let people get on my case if I used an EdTech Urban Legend Buzzword. Judging by the Twitter feedback, people loved my session. But I doubt those ideas would go over well with vendors or even most presenters.

I get it that there is a lot of bad feedback out there. Look at some of the MOOC criticism out there (“cMOOCs probably aren’t MOOCs because they are neither massive or open” I was told at a conference recently). But many of the MOOC criticisms are legitimate points, as much as they may annoy myself or others (“most MOOCs are designed using simple and ineffective pedagogy” for example). But don’t mistake those criticisms, even the negative ones, as meaning people hate you or even want you to go away. I love WordPress, for example, but I can also give you a long list or where it needs to be improved.

edugeek-journal-avatarWhat should be more concerning is when people stop criticizing you – when they give up and just write you off as someone that doesn’t listen. I see this happening way too much in the EdTech world in regards to Tech companies. I have lost count of the number of people that have told me they have given up talking to all of the companies that just don’t listen. That should be more concerning to vendors than being a position to get a few minutes of uninterrupted feedback in the Teacher Tank.

(image credit: leenapics, obtained from freeimages.com)

Matt Crosslin
Matt is currently the Learning Innovation Coordinator with the UT Arlington LINK Research Lab. His research focuses on Learning Theory, Innovation, and learner empowerment. Matt holds a Ph.D. in Learning Technologies from the University of North Texas, a Master of Education in Educational Technology from UT Brownsville, and a Bachelors of Science in Education from Baylor University. His research interests include instructional design, learning pathways, sociocultural theory, heutagogy, virtual reality, and open networked learning. He has a background in instructional design and teaching at both the secondary and university levels and has been an active blogger and conference presenter. He also enjoys networking and collaborative efforts involving faculty, students, administration, and anyone involved in the education process.

3 thoughts on “More #et4online Reflections: The Major Values of Teacher Tank

  1. i could not agree more… Well I can try.

    It was quite the spectacle, and frankly very refreshing got the panel to be that frank with things most of normally say on our heads or back channels.

    For people who’s success and livelihood depend on communication, the presenters uniformly did a craptastic job of making their products compelling. I or many others on the room could easily have coached to at least in doing something that gave the audience an idea of even what their product does. If just one had deployed some of the basic elements of presentation skills beyond slapping slides innpiwerpoint, they would have walked away with all the roses.

    They all failed miserably, and like recalcitrant students they are grumpy and do not want to do the assignment again? That is lame.

    It’s probably not much fun to travel to these gigs and sit most of the day looking dejected in their both staring forlornly into their phones.

    I dare them all to elevate their game or just go home

  2. I haven’t watched it yet, but from what I heard and your comments here:

    A. Wouldn’t it be better to do this tough talk to BIG vendors than poor startups?
    B. Isn’t there a way to gently give constructive feedback to startups?

    I get the entertainment value but i don’t think i like the humiliation it seems was involved. I would feel less bad if it happened to the big companies like Bb or whatever. But not the poor little startups (assuming they deserve our sympathy and nurturing). Do i sound too motherly?

    I do tho like the idea of giving fb in all the corporate presentations. If ppl knew they could do it they would probably attend them more often

  3. Matt Crosslin

    Those are great thoughts Maha. I think that some of the vendor-sympathetic people that were there have mis-characterized and conflated most of the feedback that did happen. Most of the feedback the vendors received on their actual product was constructive and shared in a friendly, helpful manner. Where they got hammered was on bad presentation decisions or poorly handling basic educational research – something they should have gotten correct before even becoming a company. But I don’t think anyone really crossed over into humiliation. Especially not to the level of what happens on the TV show. But I have seen others that feel otherwise, so we all probably have different views on that.

    I would love to do this with big vendors, but the “Shark Tank” show they based it on is for new companies, so they followed that model I think. But if we could get this to happen with them – that would be even better!

    I will say though that most big companies really, really could have used some tough talk when they were start-ups to get them on a better path. I think we have been letting the Ed Tech companies off the hook too much at the beginning for far too long. That’s probably why start-ups are flocking to Ed Tech: they can get away with stuff a lot longer here that would never fly in the business world (where its true Shark Tank humiliation every day). That’s just my take on it, though. I may be the jaded, “cynical old man” Yin to your sympathetic, nurturing motherly Yang.

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